Q: Do you perform the inspection where the car is located?
A: Yes, we are a mobile PPI service and always travel to where the vehicle is located. That is the benefit of the service and makes it more convenient for the buyer and the seller.
Q: What is your turnaround time and when do I received the report and photos?
A: We have a very fast turnaround time, in most cases 24 to 72 hours, depending on the day of the week and schedule. You will receive the report and photos on the same day as the inspection via email, or you can have it physically mailed if preferred.
Q: How are your services different or better than CarFax or AutoCheck?
A: Those services are essentially a background check for 1981 and newer automobiles using the Vehicle Identification Number. It can inform you how many owners, accidents reported, odometer issues, flood damage, fleet use, or other adverse events. While we recommend obtaining a vehicle history report on the automobile you are interested in buying because it can provide important information about its history, it cannot be relied upon 100% because it doesn’t inform you of the current condition and the reports often have errors because accidents are not always reported.
Q: Can you tell me the value of the car or do an appraisal?
A: Our inspection is an overall condition evaluation service and can provide you with insight on market value when used with price guides. If you need or want an appraisal, that requires additional research and that service can be added.
Q: This is my first time buying (selling) an old car and don’t know what to do, can you help?
A: Absolutely, we offer consultation services and we’ll try to assist you any way we can.
Q: Do you offer PA State Inspection or repair services?
A: Sorry, we are a mobile third party inspection service only. You will have to take your vehicle to an auto repair facility near you that offers annual PA State Safety Inspection and repair services.
Q: How long does the process take?
A: The on-site vehicle inspection takes approximately 90 minutes to perform, but the total time invested is 6 hours on average.
Q: Do you put the car on a lift or remove the wheels?
A: Since we are a mobile service we are unable to put the car on a lift and we cannot pull the wheels due to the liability incurred with the removal of components. We specialize in third party inspections and are able to thoroughly inspect the functionality and condition of the automobile, which includes an undercarriage inspection with the vehicle on the ground.
Q: Can you recommend any good dealers?
A: We are unbiased and cannot endorse auto dealerships. Every automobile is different and needs to be evaluated individually regardless who is selling it. Any reputable seller would welcome and encourage an inspection.
Q: I need specific items checked on a vehicle, can you do that?
A: Yes, while we offer a strict inspection procedure for every vehicle we understand there are certain circumstances that require special attention. Special requests are welcome and we will try to accommodate you as best as possible.
Q: Does your service offer a warranty or guarantee?
A: No, our service is not a warranty or guarantee. While we make every effort to find every defect of the vehicle, we cannot possibly see every flaw. We cannot visually inspect internal components within the drive-train and other hidden areas, therefore we cannot see some potential or impending failures. The vehicle could also have intermittent issues that were not revealed at the time of the inspection and any vehicle can malfunction at any time. The purpose of our service is to provide you with an unbiased inspection report based on what we see at the time of the inspection, and with that information you are able to make a more informed buying decision, thus eliminating most of the risk associated with buying an older vehicle.